F.A.Q

Where are BioEmblem’s products made?

We source the best ingredients from around the world (for instance: the purest krill is from Antartica and India is renown for its turmeric), but our factories bring everything together in sunny Southern California where our products are carefully crafted and packaged. We've also recently expanded to Nevada to keep up with popular demand of our products.

 

Why does BioEmblem focus on sustainability?

BioEmblem strives to make the smallest footprint possible without compromising the integrity of our supplements. We choose suppliers that are fair-trade certified and select renewable sources when possible.

 

What is BioEmblem's referral program?

BioEmblem’s referral program rewards you for simply sharing our product with your friends on social media! Quickly earn free shipping or credits for products / gift cards for each referral that makes a purchase (*terms and conditions may apply).

 

What is BioEmblem's loyalty program? 

Sign up to get coupons, receive discounts for subscriptions, free birthday perks, and extra rewards points.

 

Does BioEmblem offer samples?

While we don’t currently offer single serving samples of our other products, we think you’ll like our return policy (if you're unhappy with your product for any reason, let us know within 60 days and we'll refund you 100%).

 

I can’t find the product I want.

Unfortunately, since we source only the highest quality ingredients, it takes some time to find the right source for all our products. If you’re interested in being the first to know when a certain product will be in-stock, please email us at info@bioemblem.com. 

 

Where can I buy BioEmblem's products?

BioEmblem’s supplements are currently available on our website and on amazon.com or through certain social media platforms.

 

What method of payment can I use? 

We currently only accept PayPal, Visa, Mastercard, American Express, Discover and other select payment cards.

 

My order never arrived.

We’re so sorry about that! Please email us your order number to info@bioemblem.com. We will track your order and send a replacement if it's been lost en-route.

 

When will I receive my order?

We ship locally from Los Angeles, CA. Within the continental US, orders typically leave our warehouse within 1-2 business days. Please note that if you place an order over the weekend, it won’t ship out until the following business day. After your order ships, please allow 3-5 business days for domestic deliveries. You’ll receive tracking information in your email so you can track your order. For other destinations, delivery times may be longer.

 

My product arrived broken or in poor shape.

Please send us an email at info@bioemblem.com. Include your order number and a description of what happened (photos help too!). We’ll send out another shipment to you right away.

 

What’s BioEmblem's return policy?

We stand behind our supplements 100%, and it’s of the utmost importance to us that you enjoy using them. If you’re dissatisfied with your purchase for any reason, please send us an email at info@bioemblem.com within 60 days of your purchase for a full refund.